en | bg

Passenger rights

Electra Airways airline make all efforts to operate its flights according to its published schedules.

However, in some occasions a flight may be delayed or cancelled.

If your flight has been cancelled or significantly delayed, or if you have been denied boarding on a flight for which you hold a confirmed reservation, you are entitled to certain rights under the Regulation (EU) No 261/2004 of the European Parliament and of the Council of February 11, 2004. It is the operating carrier’s responsibility to meet these requirements.

More information and EU member states bodies responsible to control the compliance with regulation No 261/2004 could be found on:
http://apr.europa.eu/

 

EU form of complaint could be found on:

https://ec.europa.eu/transport/sites/transport/files/themes/passengers/air/doc/complain_form/eu_complaint_form_en.pdf

партньори

services